UNIFY Clothing Delivery Policy

At UNIFY, we strive to provide a seamless delivery experience to all our customers, whether you're shopping from the UK or from across the globe. Below, you'll find detailed information about our shipping procedures, timelines, and policies.

1. Processing Times

All orders are processed within 1-3 days of being placed. Orders made over weekends or public holidays will be processed on the next business day. Please note that during peak periods, such as holiday seasons or special sales, processing times may be longer.

2. Shipping Methods and Costs

• Standard Shipping (UK): Typically takes 5-7 business days.
• Expedited Shipping (UK): Delivered within 2-5 business days.
• International Shipping: Delivery times and costs vary by destination. Charges will be calculated at checkout based on the delivery address. Please note that international shipments may be subject to customs duties and taxes, which are the responsibility of the customer.

3. Tracking Your Order

You will receive a tracking number via email once your order has shipped. This number can be used to check the status of your package on our carrier’s website, offering up-to-date information on the location of your items.

4. Delivery Times

Please note that the delivery times provided are estimates, starting from the date of dispatch rather than the date the order was placed. While we do everything we can to ensure timely delivery, external factors can cause delays.

5. Shipping Restrictions

We are unable to deliver to P.O. boxes. Deliveries to remote areas in the UK such as the Highlands, Northern Ireland, Alaska and International Orders may take longer than standard estimates.

6. Missed Deliveries

If you are not available to take delivery, the carrier will leave a card with instructions on how to reschedule or where to collect your package. Please follow these instructions to ensure you receive your order promptly.

7. Damaged Items in Transport

If your order arrives damaged, please contact us immediately at unify1clothing@gmail.com. Include your order number, contact information, and a brief description of the damage.

8. Returns Policy

For information on returning an item, please refer to our Returns Policy page.

We value your business and are here to assist with any questions or concerns regarding your order or our delivery policy. Please don't hesitate to get in touch with our customer support team.

Contact Information

Need help? Contact our customer service team at:

• Email: unify1clothing@gmail.com
  

Thank you for choosing UNIFY, where we bring fashion and communities together!